Career Opportunities

BUSINESS ANALYST

Waterbury, CT



Post University is currently accepting applications for the role of Business Analyst.

Are you interested in making a difference…not just once or twice in your career but every single day? Would you like to work in a place where your experience and insight are not only valued but expected? Post University is one of the fastest growing institutions in New England. We’ve achieved this growth by making sure our students’ experience is the best that we can provide. One of the main goals of the Information Technology department is to provide our users with solutions that allow them to stop serving the systems and start serving the students.

We’re looking for a business analyst to oversee the day-to-day operation of Blackboard, our learning management system. Blackboard is at the heart of everything we do. This position will work directly with a programmer/analyst, the Instructional Design team and representatives across the University on a variety of responsibilities. This position reports directly to the Chief Information Officer.

JOB SUMMARY:

  • Oversee the planning, testing and implementation of updates to Blackboard
  • Manage and execute project plans and prepare status reports
  • Analyzes, plans and implements process improvement needs
  • Develops metrics that provide data for process management and indicators for future improvement
  • Generates formal communication about implementation status
  • Manage relationship between the Information Technology and Instructional Design teams
  • Manage relationship with help desk provider
  • Oversee the completion of student and staff submitted Blackboard tickets
  • Develop and update documentation and self-help FAQ
  • Identify areas of potential business risk and communicate these to the CIO and key business leaders

KNOWLEDGE, SKILLS AND ABILITIES:

You should have 5-10 years of experience as a business analyst with 5-10 years experience as a business analyst who has also managed projects.  Excellent organization and communication skills are required.  Also experience with the following:

  • Blackboard or any other equivalent Learning Management System
  • Microsoft Visio
  • Microsoft Project
  • Oracle CRM On Demand is  plus
  • Must possess strong analytical and technical skills and be detail oriented
  • Ability to plan, organize, and implement assigned responsibilities and to work well under pressure to meet established deadlines
  • Ability to multi-task and provide exemplary customer service along with a professional demeanor and a positive attitude


As a member of our Post University team, the individual will share in a 120-year tradition of helping people achieve their personal and professional goals. Located in Waterbury, Connecticut, Post University has a vibrant campus and an excellent online program. The University offers a competitive salary and benefits package that includes medical, dental, 401(k) and tuition benefits.

Interested candidates should forward cover letter, resume, and three references to Post University Human Resources.

*****All files must be saved as one document before uploading to our database*****

Disclaimer: This opportunity may be withdrawn and/or amended.

POST UNIVERSITY IS AN EQUAL OPPORTUNITY EMPLOYER that employs in compliance with all applicable laws. We do not discriminate because of sex, sexual orientation, age, race, color, religious creed, marital status, national origin, ancestry, disability, handicap or other legally protected status. Equal access to programs, service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and job interview process should notify the Director of Human Resources, Post University.

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