Human Resources

Default Management Processor

Post University is currently accepting applications for the role of The Default Management Processor.

JOB SUMMARY:

To maintain a cohort default rate that allows us to offer Title IV Loans to our student population. This is accomplished by educating students who are attending, who have graduated or who have withdrawn from our school, and who have been awarded Title IV Aid via the Direct Loan Program, as to their responsibilities and current options available in repayment. This candidate will be responsible for working on default management initiatives and financial literacy and maintaining a low cohort default rate. Conduct default aversion strategies appropriate for the campus population. Provide outstanding customer service to both internal and external customers. Contact and follow up on delinquent borrowers via phone, letter, email, etc. and advise of their repayment responsibility and options; after Graduation or LDA tracking. Serve as liaison between the student borrower and the loan servicer to obtain verbal forbearances and to update borrower information.

KNOWLEDGE, SKILLS AND ABILITIES:

• Bachelor’s degree is preferred; however an equivalent combination of education, experience or training can be substituted for the bachelor’s degree.
  
• Previous experience in a higher education position such as advising, tuition planning and /or student finance preferred.
  
• Ability to adapt quickly to changes in rules and regulations and to stay within compliance.
  
• Ability to adapt quickly to internal changes to ensure continuous success of the University.
  
• Ability to establish and maintain positive working relationships with other employees at all levels and with diverse student populations.
  
• Ability to plan, organize, and implement assigned responsibilities and to work well under pressure to meet established deadlines.

As a member of our Post University team, the individual will share in a 120-year tradition of helping people achieve their personal and professional goals. Located in Waterbury, Connecticut, Post University has a vibrant campus and an excellent online program. The University offers a competitive salary and benefits package that includes medical, dental, 401(k) and tuition benefits.

Interested candidates should forward cover letter, resume, and three references to Post University Human Resources by applying at: www.post.edu/hr

Disclaimer: This opportunity may be withdrawn and/or amended.

POST UNIVERSITY IS AN EQUAL OPPORTUNITY EMPLOYER