Graduate Certificate in Performance Management

BUS508

The Future of Management and Leadership II - 3 Credits

This course is designed to provide an overview of, and insights into management and leadership. Distinguishing between these two important concepts, and then providing a historical perspective will provide context to current management and leadership models as well as best practices and trends for the future. The course will focus on necessary basics such as decision-making and the use of analytics, vision development and deployment, communication, empowerment, risk-taking, managing conflict and leading innovation. The course will also look into other critical areas of management and leadership such as leading in a hyper-connected society, emotional intelligence, and thinking systemically and strategically, all in pursuit of managing and leading for the future.

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Disclaimer: The above syllabus is a sample only from the course, and is subject to change at the Professor's discretion. Please do NOT purchase books based on this syllabus.

BUS515

Organizational Dynamics and Effectiveness - 3 Credits

This course focuses on managing organizations for high performance in a rapidly changing business environment. This course provides a unifying framework for issues in building and managing human assets in dynamic organizations, to achieve operational and strategic goals. The student will develop an understanding of essential HRM functions that drive and support the changing world of work. Topics include recruitment, selection, compensation, training, retention and turnover, performance management, and the human resource implications of various strategies. Students will also build up knowledge in operations function in industrial, service, and public organizations which includes forecasting, line balancing, aggregate scheduling, work measurement, quality control, and learning curve.

Download the syllabus here

Disclaimer: The above syllabus is a sample only from the course, and is subject to change at the Professor's discretion. Please do NOT purchase books based on this syllabus.

BUS665

Unleashing and Sustaining Innovation in Organizations - 3 Credits

The sweeping waves of technological breakthroughs supplemented by geopolitical and social changes, undermine the rigidity and viability of corporate structures, and usher in a new era of innovation and opportunities. The overall scope of this course consists of the analysis and evaluation of how organizations either adapt to or flourish under the constraints of bureaucratic inertia and resistance to change or relegate themselves to mediocrity and possibly extinction. Specifically, the themes of the course focus on technological breakthroughs and the groundwork that is necessary to render an organization amenable to creativity and change and on the process of establishing the right physical and psychological environments to foster successful and sustainable innovations.

Download the syllabus here

Disclaimer: The above syllabus is a sample only from the course, and is subject to change at the Professor's discretion. Please do NOT purchase books based on this syllabus.

BUS661

Benchmarking, Measuring and Rewarding Performance - 3 Credits

This course focuses more specifically on identifying best practices through benchmarking opportunities of performance management systems developed and maintained within various high performing organizations.  In addition, students will identify and analyze various measurement systems as they relate to human performance.  Special attention will be given to the many and varied reward and recognition systems that can be put in place as part of a holistic performance management system.  In an attempt to think systemically, students will be asked to research and identify all components of a comprehensive performance management system, and determine how to best implement such a system.  Case studies will be utilized as will various articles related to the implementation and maintenance and continuous improvement of performance management systems.