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About Post UNiversity



Student Satisfaction


Priority Survey for Online Learners



To download the complete Post University 2012 Priority Survey for Online Learners, click Priority Survey for Online Learners

institutional Metrics

For the Online Learners survey, Post University is benchmarked against other institutions providing distance education. Compared to the ASPS, which assesses adult learners’ satisfaction, online students demonstrate increased satisfaction metrics. Across the institutional metrics Post University’s scores do not change significantly, but the comparison group’s scores increase.

Comparison to National Averages

Overall the comparison group for the Online Learners survey sets a comparatively higher bar than the institutions administering the ASPS.  As a result, Post University had similar scores between surveys but had less success compared to national averages.  On this survey Post University scored significantly higher on satisfaction for one attribute and significantly lower for two. 

Higher Satisfaction vs. National Online Learners:

  • Registration for online courses is convenient.

Lower Satisfaction vs. National Online Learners:

  • Faculty provide timely feedback about student progress.
  • I receive timely information on the availability of financial aid.

Institutional Strengths and Challenges

Similar types of attributes appear on the institutional strengths and challenges as on the ASPS.  In particular IT services, instructional content, advising, and registration services are among our strongest.  Faculty feedback, financial aid, and tuition value are challenge areas for Post.  These are relative to other Post University attributes and are not benchmarked against the national population of online learners.

Strengths

  • Custom item: Blackboard is available whenever I need it.
  • Custom item: I am gaining valuable knowledge and skills that will help me in my career.
  • Registration for online courses is convenient.
  • Custom item: Technology help requests are responded to and resolved in a reasonable amount of time.
  • Instructional materials are appropriate for program content.
  • My program advisor is accessible by telephone and email.

Challenges

  • The quality of online instruction is excellent.
  • Faculty are responsive to student needs.
  • Tuition paid is a worthwhile investment.
  • Faculty provide timey feedback about student progress.
  • I receive timely information on the availability of financial aid.